AES Student Loans Robocalls

Did you receive automated calls or text messages from American Education Services (AES)? The attorneys and investigators at Meyer Wilson are currently looking into complaints that have surfaced over AES Students Loans robocalls.

What is a robocall?

A robocall, as it is commonly called, is an automated call or text message that delivers a pre-recorded message. In 1991, laws were passed that placed heavy restrictions on these types of calls. Over the years, amendments have made these restrictions even tighter.

These laws comprise the Telephone Consumer Protection Act (TCPA) found in 47 U.S.C. 227.

What does the TCPA do?

The goal of TCPA is to protect consumers from unsolicited calls and text messages. The major restrictions of the TCPA include:

  • An entity must have a person's express written consent before sending an automated call or prerecorded message
  • An entity must have a person's express written consent before sending an automated text message

Express Written Consent

AES Student Loans cannot call you unless they have obtained your express written consent to do so. Unsolicited robocalls, robo text messages, and other violations of the TCPA can warrant $500-$1,500 per violation.

Did you receive an unsolicited robocall or text message from AES Student Loans? You may have a claim. We invite you to call Meyer Wilson today to discuss your case.

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