Meyer Wilson Case Update: Court Certifies a Large Class of Individuals Who Got Wrong Number Calls from Citibank

In January 2022, a federal judge certified a class consisting of hundreds of thousands of individuals who received pre-recorded debt collection calls on their cellular telephones. But these calls were intended for someone else; no one in the certified class even has a Citibank account, let alone Citibank debt.

In October 2017, Chrissy Head of Kingman, Arizona, began receiving robocalls on her cellular telephone, seeking to collect debt on a Home Depot credit card issued by Citibank. But Ms. Head doesn’t have a Home Depot credit card, nor does she have an account with Citibank, nor does she have any other relationship with Citibank. Because the messages were recordings, Ms. Head had no way to tell Citibank they were calling the wrong person. Ms. Head received dozens of these calls from Citibank in a three-month period.

In August 2018, Meyer Wilson attorneys Matthew R. Wilson and Michael J. Boyle, Jr., along with their co-counsel, filed suit on behalf of Ms. Head and all others who got these calls from Citibank. Last week, Judge Roslyn Silver of the United States District Court for the District of Arizona certified the class of Ms. Head and the other robocall recipients.

“Can you imagine getting dozens of prerecorded debt collection calls from a huge bank — for somebody else's debt?” said Mr. Wilson.

“That's what happened to Chrissy Head here, who never even had a Citibank account. It appears to have happened to lots of other people, too. We're gratified by Judge Silver’s ruling, which will now allow us to pursue these claims on behalf of everyone Citibank called in this way.”

Meyer Wilson attorneys look forward to the trial and hopes this case helps to stop the scourge of unwanted and intrusive robocalls that plague everyone’s lives.


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